What is a concierge service?
We help with personal and practical tasks you may not have time to handle yourself, from errands and home support to project help and coordination.
Frequently asked questions
Quick answers to common questions.
Pricing, payment methods, and the best way to request service.
How do you charge for your services?
Basic services start at $60 per hour, with a one-hour minimum.
What payment methods are accepted?
We accept cash, check, or credit card, with a 3% fee for credit card transactions.
How can I request service?
Use the Request Service form, call our Freeland office, use Billy's 24/7 line, or send us an email with the details of your request.
What areas of Whidbey Island do you serve?
We serve Whidbey Island, including Freeland, Langley, Greenbank, Clinton, and nearby communities.
Do you offer handyman services on Whidbey Island?
Yes. We help with practical handyman and maintenance work, exterior repairs, painting support, and other property-related tasks across Whidbey Island.
Do you help with hauling and disposal?
Yes. We provide hauling and disposal help for yard debris, property cleanups, project materials, and other practical hauling needs.
Can you help with rental turnover cleaning and property readiness?
Yes. We help with rental property cleaning, turnover support, and practical prep work to help homes and rental properties stay ready.
Do you provide house checks while we are away?
Yes. House checks while away are one of the practical support services we offer for Whidbey Island property owners.
Do you do pressure washing and exterior cleanup?
Yes. We help with pressure washing, exterior cleanup, window cleaning, gutter cleaning, and other outdoor property care services.
Are you licensed, bonded, and insured?
Yes. Island Concierge Services is licensed, bonded, and insured through the State of Washington.
Can I hire you for a one-time job or odd job?
Yes. We handle one-time jobs, odd jobs, and practical requests alongside ongoing property care and repeat service work.
Do you help with errands and personal support?
Yes. We help with errands, grocery shopping, organization, packing, unpacking, and other practical personal support requests.
Do you offer airport rides or transportation help?
Yes. Transportation and airport ride support are among the services we offer, along with event and occasion-related practical help.
What should I include when I call or email?
Include the property location, the type of help you need, the timing, and any details that help us understand the scope of the job.